The Bizouk app: what it lets you do

With the Bizouk app, you find your tickets, add them to your wallet, transfer them or put them back on sale.

The Bizouk app works with the same account as the website: same tickets, same orders. There is also a web version, to open in your phone's browser: m.bizouk.com.

  1. Log in with your Bizouk account's email address.
  2. Your tickets: they are shown with their QR code, to present at the entrance. You can also add them to your phone's wallet (Wallet).
  3. Transfer a ticket: send it to a friend or relative by email or phone number. The ticket keeps the same QR code and goes into their name.
  4. Resell your spot: if resale is open for the event, put your ticket up for resale from the app; you are refunded if it finds a buyer.
  5. « Ça m'intéresse » (I'm interested): mark the events that tempt you to find them later. It is the same choice as the « Je suis intéressé(e) » (I'm interested) button on the website.

Special cases

I don't see my tickets in the app.
Check that you are logged in with the same email address as the one used for the order. An order placed with another address doesn't appear.
Can I request a refund from the app?
Yes, from your order details, when the event allows it. The request follows the same rules as on the website.

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Updated on 2 November 2026

See also

Download my tickets or add them to my WalletShow your ticket on your phone: as a PDF, in Apple Wallet on iPhone or in Google Wallet on Android. Transfer a ticket to a friend or relativeGive your ticket for free to someone from the Bizouk app: it goes into their name, with a new QR code. Resell my spotIf the organizer has turned it on, put your spot up for resale: when it is bought, you are refunded the amount you paid. I didn't receive my ticketsYour tickets are sent by email right after payment and always remain available in « Mes commandes » (My orders), in your Bizouk account.

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