Add or edit dates and venues

The « Dates et lieux » (Dates and venues) page brings together your event's dates and their addresses; each date has its venue.

In the event menu, open Évènement › Dates et lieux (Event › Dates and venues). A date (session) has a start, an end, a time zone and a venue. An event can have several dates.

  1. Click Ajouter une date (Add a date), enter the start, the end and the venue (an already saved venue or a new address).
  2. To change the venue of a date, edit the date and choose another venue.
  3. The Lieux (Venues) block, at the bottom of the page, lists the event's addresses and the number of dates using them. You can add or delete a venue there (an alert warns you if it is still used by a date).
  4. To sell a price on certain dates only, open the price's page (Billetterie › Tarifs, Ticketing › Prices) and tick the dates concerned.

Special cases

What happens if I change the date or the venue when tickets have been sold?
The change is saved, the sale dates of that session's prices are shifted by the same amount, and the event's payout is suspended while our team checks. The page then offers to notify the buyers by WhatsApp.
Is it a postponement?
Yes: change the date of the existing session, do not recreate the event, otherwise the buyers would stay on the old page. See Postpone an event.
My past dates have disappeared?
They are collapsed under the upcoming dates: click « date(s) passée(s) » (past date(s)) to see them.
How is the time shown to buyers determined?
It is shown in the date's time zone (Martinique, Guadeloupe, Paris…). Check it when creating the date.
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