Ask buyers questions (purchase form)

Create a form for each attendee or for each order, limit it to certain prices and export the answers to Excel.

  1. Open Évènement › Formulaires (Event › Forms) and create a form. Choose who it is for: Pour chaque participant (For each attendee), Par commande (Per order) or Par évènement (Per event).
  2. Add your questions: label, answer type, mandatory or not, help shown under the question.
  3. For each question, choose the applicable prices: all prices, or a selection (for example a question only for the VIP price).
  4. Follow the answers in « Réponses » (Answers) and download them with Export (Excel file: order number, status, attendee, price, then one column per question).

Special cases

Can I ask for attendees' email or phone number?
Yes, if your event needs it. Answers to a form you have set up for this event are the only exception to the rule: an organizer never sees their customers' email or phone number, except what they ask for themselves in their form. Only ask for what is necessary.
I reuse the same form every year?
You can save a form as a template, copy one from another of your events, or duplicate the event (forms are copied).
The form is not shown during purchase?
Check that it is visible and that its questions apply to the prices purchased.
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Updated on 2 November 2026

See also

Export the attendee list and the tax registerVentes › Participants (Sales › Attendees): download the attendee list in Excel, or the tax register with each ticket's sequence number. My customers: who sees what and how to write to themClients › Clients (Customers › Customers) lists the buyers of your events, with their purchases and their profile, but never their email or phone number. Team: who sees what?Each role gives specific rights: money is reserved for the event administrator, the billing account for the organisation's administrators. Create and organize my pricesAdd your prices, set their stock, sort them into groups and check the ticket with a proof (BAT) before opening the sale.

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