What the Bizouk assistant can do for you

In the back office and on WhatsApp, the assistant checks your sales and can create or edit your dates, prices and scan links when you ask it to.

The Bizouk assistant is available from every page of the back office. If you have linked your WhatsApp number to your account, it also answers you on WhatsApp, with the same possibilities. It only acts on events where you have a role, with your permissions.

  1. Look up: your events, an event's sales and statistics, its prices, its attendees (search by name, order or ticket number), scanned entries, promo codes, the status of your payout, the service fee schedule.
  2. Create and edit: create an event, add or edit a date, create, edit or delete a price (amount, quota, limits per order), price groups, edit the title or the description, add artists to the line-up, add a flyer or create variants of a visual, create a question form, publish the event or remove it from the site.
  3. During the sale: send invitations, read visitors' messages and suggest a reply, list refund requests, exchange the price of an order (with no price difference), import a list of tickets sold elsewhere.
  4. Event day and the unexpected: create a scan link for a person at the entrance, declare a postponement or a cancellation, change the date of a session and notify buyers by WhatsApp.
  5. Support: when it cannot solve your request, it opens a case with our team with a summary of the conversation.

Special cases

What does it not do?
It does not start any refund, promise any amount, change your IBAN or your billing account, or trigger any payout. Refunds after a cancellation are handled by the Bizouk team.
Can it act without my agreement?
Not for sensitive actions: it only publishes the event if you ask it to, and it asks you to confirm before deleting an event, removing it from the site or displaying a cancellation.
My event is postponed: what does it do?
It records the postponement (payout suspended during the check), changes the date of the existing session to keep the same tickets, then offers to notify the buyers. It never recreates the event. See Postpone an event.
It cannot find my event?
You probably created it with another email address. See My event does not appear.
How do I use it on WhatsApp?
Link your number from your account (« Lier ce numéro » (Link this number) page, a verification code is sent to the number). Then write to it as you would in the back office.
My events Link my WhatsApp number

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Updated on 2 November 2026

See also

Getting started on Bizouk: from creation to your first payoutThe full journey on one page: create the event, publish it, share it, follow your sales, scan tickets and receive your money. Postponing your event to another dateChange the date of the existing session, never create a new event, then notify buyers: their tickets remain valid. Send the scan link to my teamSend the link by WhatsApp or email, right away or scheduled, with instructions for using the scanner. « L'organisation n'est pas accessible » (The organization is not accessible) or my event does not appearYou are almost always logged in with a different Bizouk account from the one that manages the organization or that created the event.

Still stuck?

Write to us: we reply within one business day. The back-office assistant also answers right away.

Contact support