Choose a price's sale period and purchase limits

Sale start and end, hiding outside the period, maximum per order, per account or per phone number: everything is set on the price's page.

  1. In Billetterie › Tarifs (Ticketing › Prices), open the price (three-dot menu › Modifier, Edit).
  2. Période d'ouverture des ventes (Sale opening period) section: start « Immédiatement » (Immediately) or at a date and time, end « Jusqu'au début de l'évènement » (Until the start of the event) or at a specific date. Times are read in the time zone chosen on the page.
  3. Tick Masquer ce tarif hors période de vente (Hide this price outside the sale period) so that it appears nowhere before opening or after closing (event page, quick booking, app, assistant). Without this box, it is shown « À venir » (Coming soon) before opening, then greyed out afterwards.
  4. Limites de commande (Order limits) section: Quantité maximale par commande (Maximum quantity per order), Limite de commandes par compte client (Order limit per customer account), and Limite de commandes par numéro de téléphone (Order limit per phone number: across all accounts, to prevent getting around the limit with several accounts).
  5. Check the Génération de billet électronique (Electronic ticket generation) block: « Génération du billet par Bizouk » (Ticket generated by Bizouk: ticket with a QR code, the usual choice for an entry), « Billet transmis par l'organisateur (vous), hors Bizouk » (Ticket sent by the organizer, you, outside Bizouk) or « Pas de génération » (No generation: drink, option, extra; nothing to show at the entrance).

Special cases

What does « Vente jusqu'au début de l'évènement » (On sale until the start of the event) mean in the list?
The price has no end date of its own. To stop the sale earlier, click the pencil next to it and choose an end date, directly from the list.
What does the buyer see when a price is sold out?
The price becomes « Épuisé » (Sold out) as soon as the stock is reached. To add places, increase the stock. You can also turn on Ajouter des places automatiquement (Add places automatically): places are added when few remain, to sell in waves.
Does the per-account limit count tickets or orders?
Orders: « 1 » means a single order containing this price per account. To limit the number of tickets, use the maximum quantity per order.
I send the tickets myself (other ticketing, paper ticket). What should I choose?
« Billet transmis par l'organisateur (vous), hors Bizouk » (Ticket sent by the organizer, you, outside Bizouk): no Bizouk ticket or QR code is created, and the customer is told that they will receive their ticket from you before the deadline shown.
I changed the ticket type when places have been sold. What happens to them?
The page asks you what to do with attendees already registered: create a ticket with a QR code for them (and send it to them by email), or keep or cancel their QR codes. The processing is then shown on the price's page.
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Updated on 2 November 2026

See also

Create and organize my pricesAdd your prices, set their stock, sort them into groups and check the ticket with a proof (BAT) before opening the sale. Sell a private price by link, to partners or to membersA private price does not appear on the event page: it is sold through its link, its QR code, your partners or your members. Prepare a big on-sale: queue and checkout flowWhen many people buy at the same time, Bizouk puts buyers in a queue, without ever selling more places than are left.

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