Which documents to provide for your billing account?

In general: the legal representative's ID document and bank details in the organisation's name; for a company, the ID of each beneficial owner too.

The list depends on the type of organisation. Your organisation's existence is first checked against the official register: a Kbis or a registration receipt is only requested if the register cannot find it or shows that it has ceased trading.

  1. Open Compte de facturation (Billing account), then Pièces à fournir (Documents to provide). Each document has its own box and status: À envoyer (To send), En vérification (Being checked), À refaire (To redo) or Validée (Approved).
  2. Drag the file into the box, select it, or use Prendre une photo (Take a photo) on a phone. Accepted formats: PDF, JPG, PNG or WEBP, 15 MB maximum per file, at most 4 files per upload.
  3. For an ID document, first choose the type (identity card, passport, driving licence, residence permit), then send the front and the back (two files, or a single one containing both sides).
  4. The document is read straight away. If it is not suitable (unreadable, black and white, expired, IBAN different from the one entered, wrong document…), the reason is shown under the document: remove the file and send the right one.
  5. Company: in Bénéficiaires effectifs (Beneficial owners), declare each person who holds more than 25% of the capital or voting rights, or answer « Non, personne » (No, nobody): your legal representative is then used.

Special cases

Which documents for an association?
The ID document of the legal representative (usually the chair) and bank details in the association's name. Adding other board members is optional. Articles of association, minutes of the general meeting and proof of address are optional, unless we ask you for them.
And for a company?
The ID document of the legal representative, bank details in the company's name, and the ID document of each beneficial owner (unless it is the legal representative). A Kbis less than 3 months old is only requested if the official register does not confirm the company.
Sole proprietorship or individual?
Your ID document and your bank details. For a sole proprietorship, proof of registration is only requested if the official register cannot find you.
And for a works council (CSE)?
The ID document of the representative (secretary or treasurer) and bank details in the CSE's name. If proof of existence is requested, the minutes of the last workplace elections are accepted.
Someone else is acting for the legal representative.
For a proxy, their ID document and the proxy authorisation dated and signed by the legal representative (with the proxy's name) are requested.
My document is « À refaire » (To redo).
The reason is written under the document: document rejected by our team, wrong document (« le fichier envoyé pour cette pièce est en fait… », the file sent for this document is actually…), front only, document more than 3 months old, name that does not match the organisation… Send the right document in the same box. When our team rejects a document, you are also notified by email.
Billing account

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Updated on 2 November 2026

See also

Complete your billing account to receive your salesOrganisation type, legal representative, IBAN and documents: the page guides you step by step. The file is never required to create an event. Changing the IBAN for your payoutsNew bank details are checked before the next payout: on an already approved account, your payouts are paused during the check. Why is my payout on hold?A payout waits for the end of the event, an approved file, or the end of a check; the reason is shown on the payout page.

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